Are you using a Mac or Web TV console? Our Live Help program uses javascript, and Mac and Web TV do not support javascript. Sorry about that! Here's what to do:

Call us at 760-631-1498, or email us at Customer Service.
We will be happy to answer any question you have as quickly as possible.

You must register for the class before you can begin classes. Please go to the register button on any page of our site and click on it. Fill in the registration information. This allows us to send you your certificate, and it activates your pass to the class.

Are you using Internet Explorer 6? It's a great program, but there is an annoying bug in that version of the browser that bounces registration codes two to three times before it will verify them. This has nothing to do with our program. It's just the way that browser works. Here's how to fix it: click on the box that says "remember passcode". Enter your verification code with capital letters, no spaces three times. On the third time, it should accept it and be no further trouble to you.

Please input the name of the cardholder when you sign up. You will have an opportunity to change that name to the student's name at registration.

Please input your registration number where it says "Username". Please input your verification code where it says "Passcode". Unfortunately, these are standard on browsers and we have no way of changing these boxes to match our system. We're sorry for any confusion.

If there's a typo in your e-mail address, or your e-mail box is full, we won't be able to send you a passcode. Please contact us here at Customer Service

You can also contact us via e-mail by clicking here. We ask for you to write us via e-mail so we'll have a correct address for you. Give us your first and last name, how you signed up (credit or mail). We'll look up your record and re-send you the information.

Your pass is good for a whole year from the date you register. That means that you have a year to earn your certificate, finish any badge or interest projects you may have, and have access to all the class materials. That means you have access to:

Live Help: get your questions about our babysitting material answered
All Six Chapters
Class Notes and Summaries for Each Chapter
Downloadable versions of the business forms
Our online "Babysitter's Encyclopedia" that has all your how to questions about child care, babysitting and your babysitting business answered.

We don't offer the class on paper or on CD-ROM because we update it too often. We are constantly reviewing, perfecting and testing the course based on input from Councils and Babysitters from around the world. Using the Internet to deliver the course means that sitters get the very latest information. It's one of the strengths of the Internet, to be able to edit and update materials and get those materials to users instantly when they log in.

What girls who do not have computers do is arrange a couple of troop meetings to be held at the local library computer center and go through the course there. That way they have free computers and Internet access.

Please note that Babysittingclass.com will not send any badge awards you may earn to you. These should be ordered through your own local Council store when you complete the requirements for each one. If you earned an award while completing our class, talk to your Troop Leader.